Business Operations Manager

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AgentHealth Tech
Brazil, Colombia, Chile, Mexico, Guatemala, Argentina (Latin America / Central Time Zone preferred), Monday to Friday, 9 AM to 5 PM PSTContractManager
Salary3,200 - 3,800 USD per month
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Job Details

Languages
Fluent English
Experience
3 to 5 years
Required Skills
Business OperationsGoogle WorkspaceSlackAsanaRecruitmentCustomer support

Requirements

  • 3 to 5 years of proven experience in business operations or similar roles.
  • Must have prior experience with US-based companies, ideally early-to-mid stage startups.
  • Fluent English speaker with exceptional written and verbal communication skills.
  • Located in Central America or South America (LATAM) to align with standard US working hours.
  • High proficiency with task-management systems (Asana).
  • High proficiency with process tools and modern remote workspace software (Slack, Google Workspace).
  • Experience utilizing AI tools (Claude, Gemini, others) to maximize productivity and workflows.
  • Exceptionally proactive, reliable, and comfortable taking ownership in an evolving environment.
  • Strong collaborative mindset and high attention to detail.

Responsibilities

  • Create, track, and maintain company SOPs, process libraries, and central documentation.
  • Manage software subscriptions, tool licenses, and operational renewals.
  • Coordinate project workflows, maintain master trackers, follow up on key deliverables, and ensure Asana project hygiene.
  • Administer vendor contracts, insurance/compliance documents, and critical operational deadlines.
  • Support internal communications by preparing meeting agendas, recording notes, and driving action-item follow-through.
  • Lead end-to-end recruitment and onboarding processes for new team members.
  • Oversee team training compliance by assigning, tracking, and completing required modules.
  • Lead virtual team-building initiatives and manage personnel acknowledgments.
  • Coordinate event planning, including virtual events and complex in-person travel arrangements.
  • Provide high-touch support for user community by resolving support tickets and moderating the app feed.
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3,200 - 3,800 USD per month
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