Business Operations Manager
New
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AgentHealth Tech
Brazil, Colombia, Chile, Mexico, Guatemala, Argentina (Latin America / Central Time Zone preferred), Monday to Friday, 9 AM to 5 PM PSTContractManager
Salary3,200 - 3,800 USD per month
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Job Details
- Languages
- Fluent English
- Experience
- 3 to 5 years
- Required Skills
- Business OperationsGoogle WorkspaceSlackAsanaRecruitmentCustomer support
Requirements
- 3 to 5 years of proven experience in business operations or similar roles.
- Must have prior experience with US-based companies, ideally early-to-mid stage startups.
- Fluent English speaker with exceptional written and verbal communication skills.
- Located in Central America or South America (LATAM) to align with standard US working hours.
- High proficiency with task-management systems (Asana).
- High proficiency with process tools and modern remote workspace software (Slack, Google Workspace).
- Experience utilizing AI tools (Claude, Gemini, others) to maximize productivity and workflows.
- Exceptionally proactive, reliable, and comfortable taking ownership in an evolving environment.
- Strong collaborative mindset and high attention to detail.
Responsibilities
- Create, track, and maintain company SOPs, process libraries, and central documentation.
- Manage software subscriptions, tool licenses, and operational renewals.
- Coordinate project workflows, maintain master trackers, follow up on key deliverables, and ensure Asana project hygiene.
- Administer vendor contracts, insurance/compliance documents, and critical operational deadlines.
- Support internal communications by preparing meeting agendas, recording notes, and driving action-item follow-through.
- Lead end-to-end recruitment and onboarding processes for new team members.
- Oversee team training compliance by assigning, tracking, and completing required modules.
- Lead virtual team-building initiatives and manage personnel acknowledgments.
- Coordinate event planning, including virtual events and complex in-person travel arrangements.
- Provide high-touch support for user community by resolving support tickets and moderating the app feed.
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