Data Center Specialist (Starlink)

SpaceXNetwork Engineering

Remote - WAFull-TimeMiddle

SalaryLevel 1: $34.00 - $40.00/hour; Level 2: $38.00 - $45.00/hour; Level 3: $42.00 - $51.00/hour

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Job Details

High school diploma or equivalency certificate.
2+ years of experience troubleshooting hardware or IT equipment in the IT or telecom industry.
Ability to travel as required, approximately 75% of the time.
Ability to distinguish between different colors.
Manual dexterity to complete fine motor tasks.
General physical fitness and the ability to lift up to 50 lbs.
Ability to perform tasks requiring standing, kneeling, crouching, twisting, and working in cramped spaces.
Ability to work at elevated heights.
Experience with fiber optic networks: installation, test, troubleshooting, and repair.
Experience using fiber optic test equipment such as OTDR, OLS, OPM, and VFL.
Experience constructing IT/network racks including UPS, PDUs, and cable management.
Experience installing/troubleshooting CWDM and/or DWDM.

Augment, deploy, troubleshoot, and repair hardware at Starlink PoP colocation sites worldwide.
Travel internationally and domestically to resolve hardware issues affecting Starlink user service and deploying new hardware to scale our worldwide network.
Diagnose failures within fiber optic circuits and execute repairs to bring system back to full operation.
Rack and stack router and server hardware on designated locations around the world.
Install servers and upgrade/replace parts of the servers following MOPs.
Investigate and resolve issues with onsite commercial network and routing hardware.
Improve existing, and create new, training documentation for continuous improvement of team skills.
Coordinate the shipment and logistics of equipment and parts to POP sites.
Executing spare parts strategy to ensure availability and minimize downtime.
Coordinate and perform data center site surveys for potential new POP sites.
Perform wireless validation surveys for VIP events and Global market access support.

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