Worship Technical Specialist
New
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LifewayChristian Ministry
Remote position in the U.S.Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- Regression testingCustomer serviceTroubleshootingTechnical support
Requirements
- Bachelor's degree in Computer Science, Digital Media, Music, or a related field.
- 3+ years of experience in technical support, digital media, or a related field.
- Experience in local church music ministry.
- Experience in web design and development.
- Strong technical troubleshooting and web platform support skills.
- Proficiency in digital asset management and organization.
- Experience with vendor coordination and order fulfillment.
- Clear written and verbal communication skills.
- Actively involved in an evangelical Christian church.
- Ability to travel to the Middle Tennessee area 2-4 times annually.
Responsibilities
- Provide advanced technical support for LifewayWorship.com via phone, chat, and email, resolving escalated issues.
- Serve as the primary liaison for the Lifeway Worship Customer Service Teams channel.
- Manage digital and physical worship assets, including archive organization, master duplication, and custom audio edits.
- Partner with the Legal team to ensure rights and royalties for worship assets are properly administered.
- Coordinate shipping, tracking, and fulfillment of vendor orders and sample products.
- Collaborate with programmers on regression testing, bug fixes, and feature support for LifewayWorship.com.
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