Administration Officer (Mental Health)
H
Hunt StMental Health
Metro Manila, Philippines, AU business hours (approx. 9.00 AM - 5 PM, Monday to Friday)ContractMiddle
SalaryUp to $1,500 AUD/month
Apply NowOpens the employer's application page
Job Details
- Languages
- Strong written English
- Required Skills
- Time ManagementHubSpotData entryProcess improvement
Requirements
- Proven experience in administrative or back-office support roles.
- Exceptional attention to detail and accuracy.
- Strong written English and clear communication skills.
- Ability to follow structured processes and SOPs independently.
- Strong organisational and time management skills.
- High level of reliability and accountability in a remote environment.
- Confidence using systems and learning new tools quickly.
- Experience in healthcare or medical administration (Highly regarded).
- Familiarity with practice management systems such as Halaxy, Dialpad, or HubSpot (Highly regarded).
- Experience working with Australian clients or systems (Highly regarded).
Responsibilities
- Manage and process incoming referrals with a high level of accuracy.
- Review documentation and identify missing or incomplete information.
- Upload and maintain patient records in Halaxy practice management system.
- Manage referral management via HubSpot CRM.
- Contact patients, referrers, and other stakeholders via Dialpad.
- Organise and maintain digital files in a structured and consistent way.
- Support inbox and general administrative coordination tasks.
- Follow SOPs and workflows to ensure consistency across all tasks.
- Identify opportunities to improve processes and reduce inefficiencies.
- Maintain strict confidentiality when handling sensitive patient information.
View Full Description & ApplyYou'll be redirected to the employer's site
