Research Advisor
D
DscoutUX Research Technology
Remote - IndiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1 - 4 years of professional experience
- Required Skills
- Project ManagementClient relationship management
Requirements
- BA/BS in design research, psychology, anthropology, sociology, market research, or a related field
- 1 - 4 years of professional experience (non-internship experience)
- 1 - 3 years of client facing or similar experience
- Strong track record with client-facing responsibilities, with experience in client service and client relationship management
- Strong track record of interpreting clients’ needs and meeting or exceeding their expectations
- Strong project and time management skills; able to simultaneously manage multiple projects across multiple stakeholders
- Established knowledge of and passion for user research, UX and/or consumer research
- Interest or experience in conducting qualitative analysis
- Technically curious with an enjoyment of learning about new products
- Highly organized, efficient and detail-oriented
Responsibilities
- Act as a true Dscout expert to train and educate clients on features and functionalities
- Provide specific recommendations for clients’ research design on Dscout
- Assist in running clients’ research projects on Dscout including planning, designing, recruiting, fielding, analysis, and client engagement
- Assist in the creation of training and educational materials
- Assist with billing and other administrative processes for clients
- Provide support and guidance to research participants to ensure the information they share is helpful and that they enjoy participating
- Act as a customer advocate by sharing client feedback internally to continuously improve Dscout’s product offerings
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