Lead Product Owner
New
J
JobgetherCommunications Technology
United StatesFull-TimeLead
Salary$115,200–$158,400, depending on qualifications, experience, skills, education, and geographic location.
Apply NowOpens the employer's application page
Job Details
- Experience
- 7+ years
- Required Skills
- Adobe IllustratorAdobe InDesignAdobe PhotoshopAgileProduct ManagementStakeholder management
Requirements
- Bachelor’s degree in Marketing, Communications, Information Systems, or a related field, or equivalent professional experience.
- 7+ years of hands-on experience creating dynamic documents using OpenText Communications.
- Strong knowledge of document composition concepts, including layouts, style sheets, variables, repeating data tables, and document flow.
- Understanding of logical coding concepts such as IF/THEN/ELSE statements and loops.
- Experience with driver-file mapping and variable mapping for document logic and content creation.
- Demonstrated product management and leadership experience, with the ability to collaborate effectively across technical and business teams.
- Strong experience managing multiple priorities, tracking progress, resolving issues, and consistently meeting deadlines.
- Proven ability to conduct defect analysis, identify root causes, and implement appropriate resolutions.
- Excellent communication, organizational, problem-solving, and stakeholder-management skills.
- Preferred experience with Adobe InDesign, Illustrator, Photoshop, and Acrobat.
- Experience with Smart Communications or similar content-development platforms is advantageous.
- Experience in a highly regulated industry, particularly healthcare or financial services, is preferred.
- Knowledge of CMS, Medicare, and Medicaid requirements, as well as marketing operations, fulfillment processes, and Agile methodologies, is a plus.
Responsibilities
- Own and drive the OpenText migration strategy and product roadmap, aligning platform capabilities with enterprise priorities and member experience objectives.
- Serve as the primary product contact for an Agile delivery team, translating business needs into user stories, prioritizing the backlog, and supporting delivery decisions.
- Lead the design, configuration, and deployment of personalized, dynamic, operational, and regulatory communications using OpenText Communications.
- Establish and maintain governance standards covering personalization rules, data, branding, content, version control, documentation, and audit trails.
- Act as a subject matter expert on OpenText capabilities, document composition, and communication execution, while mentoring colleagues on effective practices.
- Partner with enterprise architecture, MarTech, strategy teams, and business stakeholders to develop scalable solutions and translate requirements into communication templates.
- Analyze implementation issues and defects, identify root causes, coordinate resolutions, and support quality assurance activities.
- Maintain platform documentation and contribute to process improvements that increase communication accuracy, scalability, efficiency, and operational excellence.
- Support compliance with applicable healthcare, Medicare, Medicaid, and regulatory communication requirements.
- Lead cross-functional collaboration and manage competing priorities, dependencies, and deadlines to ensure successful product delivery.
View Full Description & ApplyYou'll be redirected to the employer's site
