Friends From The City

Friends From The City is a design and tech company focused on impact. Our mission is to make interactions with the government easy for all people. We're empowering a work culture that reflects the diversity of our nation's citizens. Join us in making a difference!

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📍 United States

🧭 Full-Time

💸 125000 USD per year

🔍 Design and tech

  • 5+ years of professional content or UX writing experience.
  • A strong portfolio featuring diverse writing samples that highlight the use of plain language in web applications, forms, or mobile apps.
  • Excellent research skills and the ability to distill complex information into clear, engaging content.
  • Strong attention to detail and the ability to adhere to content style guides.
  • Understanding of UX writing principles, with a focus on accessibility and inclusive communication practices.
  • Ability to work independently and collaboratively in a fast-paced remote environment.
  • Strong organizational skills with the ability to manage multiple projects and meet deadlines.
  • A degree in English, Communications, Journalism, or a related field.

  • Write and edit plain language content for VA.gov web pages, explaining complex government services.
  • Collaborate closely with designers, product managers, and subject matter experts across the VA to ensure adherence to plain language principles.
  • Coach and persuade VA product teams on the value of clear, user-focused content.
  • Manage and prioritize work across multiple product teams autonomously.
  • Create accurate and accessible content.
  • Audit content and work within intricate information architecture frameworks.
  • Support content migration efforts and contribute to content governance processes.

Content managementAttention to detailOrganizational skills

Posted 2024-11-21
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