Friends From The City

Friends From The City provides product management, content strategy, user research, product design, and front-end engineering services.

11-50 employees
Product Design
Private Company

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions2

100% Remote - anywhere in the Continental U.S.ContractHealth IT, Public HealthPosted
  • Lead multidisciplinary teams in translating complex public health programs and workflows into effective, user-centered digital products.
  • Own and communicate the product vision, roadmap, priorities, and measurable outcomes.
  • Translate public health, policy, operational, and user needs into actionable product requirements.
  • Lead discovery, prototyping, testing, and iterative product delivery.
  • Work closely with UX researchers and designers to create accessible, customer-centered experiences.
  • Partner with architects and engineers on technically feasible and scalable product decisions.
  • Define acceptance criteria and prioritize features, defects, technical work, and usability improvements.
  • Coordinate stakeholders across program, technical, security, privacy, data, and operational teams.
  • Ensure product decisions support Section 508 accessibility, privacy, security, and applicable government requirements.
AgileProduct Management
Showing 1 of 2 positions

About Friends From The City

Friends From The City builds digital services that truly serve people. You will join a mission-driven team, transforming how citizens interact with government agencies. We pioneer user-centered design, meticulous research, and robust software development. Our work directly impacts over 2 million veterans, simplifies debt resolution for 30,000, and supports 570,000 clinicians. You will help craft accessible, intuitive platforms for federal and state partners like the U.S. Department of Veterans Affairs and CMS.gov. We address complex institutional challenges with practical, reliable solutions. Your contributions will make essential public services stable, secure, and genuinely easy to use.

How We Work

You will thrive in a fully remote environment, working with colleagues across diverse disciplines. We foster a wellness-first culture, respecting boundaries and encouraging work-life balance. Our teams embrace kindness, continuous learning, and transparency in every project. You will experience an inclusive environment that values every perspective. We actively support remote work, offering coworking memberships if you need them. This is a space where creativity, curiosity, and authentic self-expression are celebrated daily.

Engineering at Friends From The City

As an engineer here, you will solve critical infrastructure challenges for public sector digital services. We ensure essential applications are stable, secure, and easy to maintain at scale. Your work will involve designing and implementing Azure cloud infrastructure, managing network integrations, and ensuring hybrid on-prem connectivity. You will build and maintain CI/CD pipelines using GitHub Actions, integrated with Azure. Infrastructure as code (Terraform/OpenTofu) is central to our approach. You will implement robust security controls, including AD/RBAC, encryption, and firewall configurations. This role offers the unique opportunity to support compliance processes like System Security Plans (SSPs). We value systems thinkers who bring strong infrastructure skills and a passion for mission-driven work.

Why Join Us

  • Shape digital public services for millions of citizens.
  • Work fully remotely with flexible schedules and wellness support.
  • Receive an annual professional development stipend for continuous growth.
  • Collaborate with a diverse team passionate about public impact.
  • Build resilient, secure infrastructure for critical government platforms.

Benefits & Perks

  • Competitive salary based on experience and market benchmarks.
  • 401(k) with company match.
  • 18 days of PTO, 11 paid federal holidays, and 5 wellness days.
  • Comprehensive medical, dental, and vision insurance.
  • Annual Professional Development Stipend for learning.
  • Life insurance and short-term disability coverage.

Tech Stack

paymentmobile

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