Friends From The City

About Friends From The City

Friends From The City is a civic tech company dedicated to transforming how people interact with government services. They partner with state and federal agencies to build digital products that are simple, intuitive, and accessible for everyone. Their mission is to remove barriers like confusing user flows and inaccessible content, ensuring millions can easily access critical services like healthcare, housing, and veteran benefits. By focusing on rigorous research and human-centered design, Friends From The City delivers impactful solutions that truly work for the people who depend on them every day. This is a distributed team of passionate researchers, designers, developers, and product managers who are deeply committed to public impact. They foster a culture of kindness, mutual respect, and transparency, encouraging every team member to bring their authentic selves to work. Collaboration is key, with a focus on shared learning and continuous growth. You'll find an environment where curiosity and care are not just encouraged, but are integral to the work. At Friends From The City, the technical approach emphasizes accessible design and reliable code. They lead with human-centered design principles, integrating research directly into the development process. This ensures solutions are thoroughly tested and validated against real user needs. They build capacity within government teams, transferring knowledge and empowering agencies to sustain success long after project completion, rather than creating dependency. If you are a builder, a problem-solver, and an impatient optimist who wants to craft digital experiences that profoundly improve people's lives, you will thrive here. You should be someone who values making a tangible difference in the public sector, enjoys a collaborative yet autonomous remote work environment, and is eager to continuously learn and grow alongside a dedicated team.