Staff Product Manager, OpenTelemetry
New
G
Grafana LabsObservability / Software
Canada (Remote), ESTFull-TimeStaff
SalaryCAD $211,450 - CAD $253,740
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Job Details
- Experience
- 5+ years
- Required Skills
- KubernetesProduct Management
Requirements
- 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain
- Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority
- Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions
- Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure
- Understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments
- Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences
- History of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes
- Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization
Responsibilities
- Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions
- Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment
- Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry
- Establish shared experience principles, priorities, and success criteria across the product and engineering teams
- Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion and telemetry health
- Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation
- Collaborate with Engineering, Design, Documentation, Developer Relations, and GTM teams to deliver and communicate a differentiated OpenTelemetry experience
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