Customer Success Manager (DACH)
New
A
AblerSports Technology
DACH-RegionContractMiddle
Salary not disclosed
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Job Details
- Languages
- German, English
- Required Skills
- Business DevelopmentCustomer SuccessAccount ManagementCustomer support
Requirements
- Strong connection to sport (e.g., player, coach, or club experience).
- Comfortable using everyday digital tools and software.
- Structured and reliable work approach.
- Excellent German language skills (written and spoken).
- Good English language skills (written and spoken).
- Must be based in the DACH region.
- Willingness to learn new systems and software.
- Experience with Abler is a plus.
- Spanish language skills are an advantage.
Responsibilities
- Onboard new sports clubs and guide them through platform setup.
- Support customers in their daily use of Abler and answer inquiries.
- Ensure clubs receive value from the platform.
- Collect and relay customer feedback to the product and development team.
- Help refine customer success and implementation processes for the DACH market.
- Create and update help materials and instructional guides.
- Assist with go-to-market and business development activities as needed.
- Visit customers in person occasionally.
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