SPARETECH

Transforming industrial spare parts management into an efficient, reliable, & collaborative experience.

51-100 employees

Founded 2018

$10.9M series a

Machinery Manufacturing

Private Company

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Machinery Manufacturing Industrial Manufacturing Supply Chain Management Manufacturing Software Procurement

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions3

GermanyFull-TimeB2B SaaS ManufacturingPosted

Senior Customer Success Manager

Take end-to-end ownership of a portfolio of enterprise customers, from handover and onboarding to adoption, executive alignment, renewals, expansion, and long-term value realization.
Build strong relationships with senior stakeholders and decision-makers, helping customers translate their business priorities into measurable success.
Identify risks and growth opportunities early, lead proactive success planning, and contribute directly to strong retention, low churn, and sustainable account growth.
Represent SPARETECH in strategic customer meetings, events, webinars, roundtables, and regional meetups.
Partner with the VP Customer Success, Product, and Sales to enhance customer journeys, influence product feedback loops, and build scalable CS practices.

Account ManagementCustomer Success

Showing 1 of 3 positions

About SPARETECH

SPARETECH transforms industrial spare parts management. You will build solutions that enable manufacturing leaders like Bosch, Porsche, and Nestlé to digitize inventories and optimize operations. Our AI-powered platform drives efficiency, reduces waste, and saves millions for global industries. We’ve helped customers reduce inventory by 21% and cut downtime risk by 45%.

How We Work

We embrace a remote-first philosophy. You can choose to work from home, our Stuttgart or Munich offices, or any Design Office in Germany. Our international team spans over 26 nationalities. We foster an environment of open, appreciative communication. We value self-determined work and professional growth. Your ideas matter, and your contributions are visible.

Engineering at SPARETECH

You will build and maintain backend services for our customer-facing web application. Our engineers solve complex problems in a distributed systems environment. You will own features end-to-end, from design to deployment and support. We use JVM-based languages like Java, Kotlin, and Scala. Working with relational databases like PostgreSQL is key. We are always improving our CI/CD pipelines, cloud infrastructure, and observability tooling.

Why Join Us

Shape the future of manufacturing with an AI-powered platform.
Take ownership of critical features from concept to production.
Join a growing team backed by a €10M Series A funding round.
Enjoy a flexible, remote-yes work environment from anywhere in Germany.
Receive a €1000 annual budget for your professional development.

Benefits & Perks

Permanent employment contract
30 days of vacation
Virtual Stock Option Program (VSOP)
Modern hardware and height-adjustable desk
Annual training budget of 1000 EUR
Subsidized job bike (Germany only)
Wellpass gym membership (Germany only)
Corporate Benefits discounts

Tech Stack

mobilewidgetsweb_serverframeworkpayment

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