Director of Client Services
New
G
GoodPowerEnergy, Advocacy
Remote-based in the USFull-TimeDirector
Salary125,000 - 135,000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- Data AnalysisGoogle WorkspaceSlackAccount ManagementCRM
Requirements
- 5+ years of experience in client services, account management, or partnership development.
- Demonstrated ability to manage multiple complex client relationships simultaneously.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Analytical mindset with experience reviewing campaign performance data.
- Collaborative, solutions-oriented approach.
- Familiarity with digital tools such as GSuite, Slack, and CRM platforms.
- Experience in digital advocacy, nonprofit communications, or the clean energy sector is preferred.
- Background in digital marketing or integrated communications campaigns is a plus.
- Proven track record of growing client accounts and contributing to revenue goals.
- Experience building or scaling a client services function within a growing organization.
Responsibilities
- Serve as the primary strategic point of contact for a portfolio of key client accounts.
- Lead client onboarding processes, ensuring partners are set up for success from day one.
- Collaborate cross-functionally with paid media, digital strategy, creative, and data teams.
- Develop and present regular performance reports and strategic recommendations to clients.
- Identify and pursue opportunities to deepen and expand client engagements.
- Maintain a strong pulse on the policy landscape, advocacy ecosystem, and clean energy sector.
- Support the development of systems, processes, and tools that enable the client services function to scale.
- Represent GoodPower with professionalism at external events and conferences.
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