Senior Account Manager
New
S
SwiftlyTransit Technology
United States / Ontario / British ColumbiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 2-5 years
- Required Skills
- Customer SuccessSaaSAccount ManagementRelationship management
Requirements
- 2-5 years of quota-carrying SaaS experience specifically in the public sector.
- Demonstrated track record of meeting and exceeding sales quotas and pipeline targets.
- Strong listening skills with the ability to synthesize information from various stakeholders.
- Persistence and creativity in communicating value to customers.
- Ability to work effectively with minimal direction and think strategically.
- Strong organizational skills to manage a high volume of concurrent opportunities.
- Proven ability to work collaboratively across functional teams.
- Passion for the future of transportation, mobility, and transit technology.
Responsibilities
- Develop and execute upsell and retention strategies for mid-sized to large transit agency customers.
- Manage the full upsell sales cycle from lead generation to close.
- Create and maintain comprehensive account plans for key customer accounts.
- Develop business proposals and deliver executive-level presentations demonstrating ROI to agency leadership.
- Conduct platform demonstrations and training sessions for customers.
- Navigate complex procurement processes including RFPs, sole source justifications, and cooperative purchasing agreements.
- Collaborate with internal cross-functional teams to provide market and customer feedback.
- Develop and maintain success plans for the assigned customer territory.
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