Partnerships Operations Manager

New
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Lumin DigitalFintech SaaS
Remote - United StatesFull-TimeSenior
Salary160,000 - 180,000 USD per year
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Job Details

Experience
7+ years in partner, sales and relationship management, business development, or account-facing roles within SaaS, fintech, or technology environment
Required Skills
Project ManagementBusiness DevelopmentJiraComplianceConfluenceHubSpot

Requirements

  • Bachelor's degree required (Business, Marketing, or related discipline preferred).
  • 7+ years of experience in partner management, sales, or business development roles within SaaS or fintech environments.
  • Deep expertise in partner lifecycle management, including contract governance and revenue operations.
  • Proven ability to execute business development strategies that produce commercial outcomes.
  • Proficiency in HubSpot or equivalent CRM software.
  • Proficiency in Google Workspace, JIRA, and Confluence.
  • Experience using AI tools such as Claude or Anthropic.
  • Strong legal and compliance acumen regarding vendor agreements and due diligence.
  • Exceptional project management skills for concurrent workstreams.
  • Outstanding verbal and written communication skills for executive and partner engagement.
  • Ability to travel up to 25% of the time.

Responsibilities

  • Own and manage critical partner relationships end-to-end, including regular partnership and contract reviews, pricing recommendations, and roadmap alignment.
  • Develop and execute partnership strategies and business development initiatives that drive measurable revenue growth.
  • Lead the full partner onboarding lifecycle, including tracking, go-to-market execution, and sales readiness.
  • Manage contract and compliance operations, including vendor due diligence, renewal tracking, and coordination with Legal and Enterprise Risk Management.
  • Track and manage revenue accountability, monitoring referral revenue and partner minimum requirements.
  • Serve as the HubSpot SME, maintaining CRM hygiene, pipeline tracking, and partnership performance reporting.
  • Design and implement operational policies and AI-assisted tools to drive efficiency and scalability.
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160,000 - 180,000 USD per year
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