Senior Project Manager
T
Talentus GlobalHigher Education / BPO
Bogota / Bolivia / Chile / Colombia / Costa Rica / Ecuador / El Salvador / Guatemala / Honduras / Latinoamerica / Lima / Mexico / Panama / Peru / San JoseFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Advanced English proficiency skills (C1) required.
- Experience
- 5+ years
- Required Skills
- Project ManagementAgileSCRUMCRM
Requirements
- Bachelor's degree in Information Technology, Project Management, Higher Education, or a related field.
- 5+ years of experience managing enterprise software implementation projects, preferably within Higher Education.
- Proven experience implementing and managing Student Information Systems (SIS), Customer Relationship Management (CRM), Learning Management Systems (LMS), and Enterprise Resource Planning (ERP) solutions.
- Strong understanding of Higher Education business processes, including Student Lifecycle, Admissions, Registration, Academic Records, Finance, and Student Services.
- Demonstrated experience leading full project lifecycles, from discovery and planning through implementation, go-live, and post-production support.
- Strong knowledge of project management methodologies (PMI, Agile, Scrum, Waterfall, or hybrid approaches).
- Experience managing executive stakeholders, project budgets, timelines, risks, and cross-functional teams.
- Proven ability to manage multiple complex implementation projects simultaneously.
- Excellent leadership, communication, negotiation, presentation, and organizational skills.
- Experience working with international clients and distributed teams.
- PMP, PRINCE2, Scrum Master, or equivalent project management certification is highly preferred.
- Advanced English proficiency skills (C1) required.
Responsibilities
- Lead end-to-end implementation projects for Higher Education institutions, ensuring delivery on time, within scope, and within budget.
- Manage multiple concurrent projects while coordinating cross-functional teams, including functional consultants, technical consultants, and client stakeholders.
- Serve as the primary point of contact for clients throughout the project lifecycle, maintaining strong executive-level relationships.
- Define project scope, timelines, milestones, resource allocation, and risk mitigation strategies.
- Facilitate project kickoff meetings, status updates, steering committee meetings, and executive presentations.
- Monitor project progress, proactively identify risks, issues, and dependencies, and implement corrective action plans.
- Ensure successful coordination between internal teams (Implementation, Development, Support, and Sales) and client representatives.
- Manage project budgets, change requests, project documentation, and contractual deliverables.
- Drive client satisfaction by ensuring successful project execution and a smooth transition to post-implementation support.
- Promote best practices in project management methodologies, governance, and continuous process improvement.
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