Hiring Events Coordinator

C
CIEEInternational Exchange
Remote within Atlantic, Eastern, and Central US Time Zones, Atlantic, Eastern, and Central US Time ZonesFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
Two years of experience working in a customer-facing/client management role
Required Skills
Project ManagementSalesforceMicrosoft ExcelMicrosoft Office SuiteCustomer service

Requirements

  • Bachelor’s degree.
  • Two years of experience working in a customer-facing/client management role.
  • Experience in event planning and scheduling.
  • High level of computer skills including MS Office Suite.
  • Advanced Excel experience (e.g., development of macros) preferred.
  • Experience with Salesforce preferred.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Very high-level customer service, critical thinking, and problem-solving skills.
  • Self-starter with ability to take initiative and drive projects independently.
  • Strong organizational skills with high level of attention to detail.
  • Ability to multi-task while overseeing daily projects and events.
  • Availability for some early morning and evening work.
  • Ability to travel for domestic or overseas hiring events.

Responsibilities

  • Communicate and collaborate with lateral CIEE teams, host employers, and international representatives via email, telephone, Skype, and Microsoft Teams.
  • Orchestrate virtual events: create calendar invitations, send reminders to event participants, and communicate adjustments efficiently.
  • Allocate host employer positions, communicate requirements to international representatives, and make shifts as needed.
  • Manage enrollments and ensure the completion of interview documents prior to virtual events.
  • Provide live technical support to all stakeholders during hiring events.
  • Manage post-event reporting and maintain accurate hiring records in CIEE’s database.
  • Provide professional and consistent customer service to all stakeholders.
  • Conduct interviews of applicants for placement into seasonal positions.
  • Train seasonal staff as needed.
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