Part-Time Lien & Case Coordinator

New

Bone & Spine CenterMedical-Legal

Philippines, US Pacific Standard Time (PST)Part-TimeMiddle

Salary not disclosed

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Job Details

Languages: English, Spanish (preferred)

Requirements

Direct experience working as a Lien Coordinator, Case Manager, or Personal Injury Assistant in a medical office or legal setting.
High comfort level conducting cold and warm outbound calls to law firms.
Clear, articulate, and fluent English speaking skills.
Solid understanding of personal injury case lifecycles, medical liens, third-party liability, and legal settlements.
Exceptional tracking habits with a systematic approach to managing high volumes of open files.
Private, HIPAA-compliant home workspace.
High-speed internet, reliable computer, and a clear headset.
Background supporting Orthopedics, Spine, Pain Management, or Physical Medicine & Rehabilitation (PM&R) clinics (preferred).
Professional fluency in Spanish (preferred).

Responsibilities

Conduct regular, structured follow-ups with legal teams to ascertain case stages, trial dates, and settlement progress for personal injury patients.
Log settlement notices, monitor outstanding medical liens, and maintain accurate ledger details in practice records.
Communicate updates regarding patient treatment plans, medical record requests, and clinical notes to law firms.
Execute outbound calls to law firms and case managers to follow up on open personal injury cases and patient care status.
Maintain organized case logs to ensure no open lien or personal injury case is missed.

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