Dental Medical Receptionist
New
S
SnappyCXDental Healthcare
Philippines, U.S. Eastern, Central, or Pacific TimeContractMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- HIPAA
Requirements
- 3+ years of experience as a receptionist, front desk coordinator, or administrative professional in US dental practice.
- Strong knowledge of dental office workflows, scheduling, and terminology.
- Experience with dental insurance verification.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Proficiency with computers and dental practice management systems.
- Ability to work independently in a fully remote environment.
- Previous experience working remotely in a dental setting (Must Have).
- HIPAA knowledge or certification is a plus.
Responsibilities
- Manage incoming calls, emails, and patient inquiries.
- Schedule, reschedule, and confirm dental appointments.
- Handle patient check-in and check-out.
- Verify patient information and dental insurance eligibility.
- Assist with insurance benefits, copays, deductibles, and patient balances.
- Process payments and follow up on outstanding balances.
- Coordinate appointment reminders and patient follow-ups.
- Maintain accurate patient records and documentation.
- Communicate with patients, dentists, hygienists, and other dental staff.
- Maintain patient confidentiality and comply with HIPAA requirements.
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