Marketplace Operations Lead
M
MultiplyMiiECommerce
Philippines (Remote), Monday–Friday, with a flexible start time between 7:00 AM and 9:00 AM EST. During the first 1–2 weeks of onboarding, a 9:00 AM EST start is preferred.Full-TimeLead
Salary₱70K – ₱110K per month
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Job Details
- Experience
- 4+ years
- Required Skills
- Project ManagementData AnalysisMicrosoft ExcelGoogle SheetsAsana
Requirements
- 4+ years of experience in ecommerce, marketplace operations, or digital commerce.
- Strong understanding of multi-channel eCommerce operations and workflows.
- Demonstrated ability to manage multiple projects, priorities, and stakeholders.
- Strong analytical and problem-solving skills.
- Proficiency in Excel or Google Sheets, including Pivot Tables and XLOOKUP/VLOOKUP.
- Highly organized with strong attention to detail.
- Experience with Amazon Seller Central and/or Vendor Central (Nice-to-have).
- Familiarity with Walmart, Home Depot, Lowe’s, or Shopify (Nice-to-have).
- Experience using Asana or other project management tools (Nice-to-have).
- Experience creating and improving SOPs and operational documentation (Nice-to-have).
Responsibilities
- Coordinate multiple projects, stakeholders, timelines, and dependencies.
- Manage Marketplace Specialists by assigning work, setting priorities, and providing guidance.
- Investigate performance changes, analyze data, and identify root causes to recommend next steps.
- Review team output for accuracy, completeness, and timely delivery.
- Build and improve SOPs, workflows, and operational efficiencies.
- Collaborate effectively with Marketing, Creative, Inventory, Product, Customer Service, and Operations departments.
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