Channel Sales Support Agent
S
SquareFinancial Services
Location: Remote-first (office optional), Monday–Friday, 9:00 AM – 5:30 PMFull-TimeMiddle
Salary63,360 - 95,040 EUR per year
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Job Details
- Languages
- Bilingual in English/French
- Experience
- 1–2 years
- Required Skills
- SalesforceHubSpotGoogle WorkspaceCRM
Requirements
- 1–2 years in sales support, channel management, technical support/implementation, or customer service
- Experience with CRM systems (Salesforce, HubSpot, or similar)
- Proficiency in Google Workspace and AI tools
- Familiarity with B2B sales processes and sales cycle management
- Basic understanding of sales reporting and analytics
- Bilingual in English/French (preferred)
- Experience working with self-employed contractors, distributors, sellers, or channel partners (preferred)
Responsibilities
- Act as the main point of contact for Europe sales teams, responding to inquiries within agreed SLA timeframes
- Build and maintain strong working relationships with independent contractor sales teams
- Provide product knowledge, pricing information, sales collateral, and technical guidance
- Work with internal teams across the business to resolve sales inefficiencies and remove blockers
- Identify recurring problems and partner with management to implement lasting solutions
- Maintain and update sales documentation, playbooks, and resource libraries
- Process commission calculations for Europe sales teams in coordination with finance
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