Channel Sales Support Agent
New
S
SquareFintech / Payments
Location: London, United Kingdom / Remote-first (office optional), Monday–Friday, 9:00 AM – 5:30 PMFull-TimeMiddle
Salary39,500 - 59,300 EUR per year
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Job Details
- Experience
- 1–2 years
- Required Skills
- SalesforceChange ManagementHubSpotGoogle WorkspaceTechnical supportCRM
Requirements
- 1–2 years in sales support, channel management, technical support/implementation, or customer service.
- Experience with CRM systems such as Salesforce or HubSpot.
- Proficiency in Google Workspace and AI tools.
- Familiarity with B2B sales processes and sales cycle management.
- Basic understanding of sales reporting and analytics.
- Experience working with self-employed contractors, distributors, or channel partners is preferred.
- Ability to thrive in fast-paced environments.
- Strong sense of ownership and initiative.
- Consistent and professional communication skills.
Responsibilities
- Act as the main point of contact for UK and Europe sales teams, responding to inquiries within agreed SLA timeframes.
- Build and maintain strong working relationships with independent contractor sales teams.
- Provide product knowledge, pricing information, sales collateral, and technical guidance.
- Work with internal teams across the business to resolve sales inefficiencies and remove blockers.
- Identify recurring problems and partner with management to implement lasting solutions.
- Maintain and update sales documentation, playbooks, and resource libraries.
- Process commission calculations for UK and Europe sales teams in coordination with finance.
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