Enterprise Account Manager (West Region)
New
T
TeamViewerB2B SaaS
Work location is Remote, USA. (Ideal candidates are located in the WEST Region, USA)Full-TimeMiddle
Salary$80,000 - $100,000 USD annually
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Job Details
- Experience
- 2–4 years
- Required Skills
- Customer SuccessAccount ManagementCRM
Requirements
- 2–4 years in Account Management, Customer Success, or a comparable customer-facing commercial role, ideally in B2B SaaS.
- Proven track record of carrying retention and expansion targets.
- Discipline to manage a high-volume portfolio effectively.
- Clear, direct communication skills with customers and internal stakeholders.
- Proficiency with CRM systems and sales forecasting habits.
- Experience selling or supporting IT, security, or remote-connectivity software preferred.
- History of partnering with Account Executives on larger deals.
- Experience managing multi-year and multi-product expansions.
- Ability to travel up to 40% domestically.
Responsibilities
- Own a book of roughly 100 existing Enterprise customers and drive adoption, renewals, and growth.
- Proactively manage the customer portfolio to identify expansion opportunities and mitigate renewal risks early.
- Forecast renewals and expansion revenue accurately.
- Drive product adoption and depth of use across the customer base.
- Partner with Account Executives to manage complex expansion deals while maintaining ownership of the overall account relationship.
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