Sr Product Manager
New
C
CoupaB2B SaaS Fintech
This role is fully remote within the USFull-TimeSenior
Salary125,000 - 174,333 USD per year
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Job Details
- Experience
- 7+ years
- Required Skills
- SQLProduct ManagementTableauLookerData analytics
Requirements
- 7+ years of product management experience, ideally in B2B SaaS, fintech, or payments.
- Demonstrated ability to lead cross-functional initiatives from ambiguous requirements through to delivery.
- Strong analytical skills with hands-on experience building or using dashboards and reporting tools.
- Track record of resolving complex customer issues and turning escalations into durable improvements.
- Excellent written and verbal communication skills with the ability to influence and align stakeholders.
- Collaborative, 'roll up your sleeves' mindset.
- Ability to operate with incomplete information and adapt to shifting priorities.
- Experience in Expense Management, Corporate Cards, or Finance/Procurement domains (preferred).
- Familiarity with SQL for direct data querying (preferred).
- Experience working with or presenting to customer advisory boards or executive audiences (preferred).
- Knowledge of ERP systems such as SAP, Oracle, NetSuite, or PeopleSoft (preferred).
- BA/BS technical degree preferred; MBA is a plus.
Responsibilities
- Lead product design and requirements across complex, cross-functional initiatives, partnering closely with Engineering, UX, Platform, and Success teams.
- Build and maintain reporting and dashboards that give internal teams clear visibility into product adoption, usage, and customer health.
- Act as a go-to subject matter expert for customer escalations, partnering with Support, Services, and Engineering to drive resolution.
- Translate customer feedback and usage data into clear product requirements and prioritization recommendations.
- Conduct competitive market analysis and assess the product's competitive position.
- Support and scale internal and external enablement, including webinars, documentation, and training.
- Represent the product in customer-facing settings, including advisory boards and escalation calls.
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