Direct Import Operations Coordinator

New
J
JobgetherLogistics, Supply Chain
100% remote work arrangement for candidates based in the Philippines., 8:00 AM–5:00 PM PST during onboarding; 8:00 AM–4:00 PM PHT post-onboarding.Full-TimeMiddle
Salary not disclosed
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Job Details

Experience
2–5 years of professional experience
Required Skills
Microsoft DynamicsMicrosoft Excel

Requirements

  • 2–5 years of professional experience in international import operations, supply chain coordination, or a related field.
  • Hands-on experience with international logistics, FOB shipments, import/export documentation, and customs requirements.
  • Experience supporting U.S. retail import programs (e.g., Costco, Walmart, Target, Amazon).
  • General ERP proficiency (Microsoft Dynamics NAV or Business Central 365 preferred).
  • Strong proficiency in Microsoft Office, specifically Excel, Outlook, and Word.
  • Familiarity with global import documentation processes, creation, and distribution.
  • Ability to communicate professionally with factories, freight forwarders, and agents.
  • Comfortable coordinating across multiple time zones.
  • Strong attention to detail, organization, and follow-through.
  • Ability to identify operational exceptions and assess their impact.
  • Preferred experience: international 3PL warehouse facilities, factories in Asia, and freight-forwarder platforms (e.g., Expeditors OMB, InforNexus, Maersk SPC).

Responsibilities

  • Monitor open purchase orders, shipment readiness, and cargo-ready dates to ensure schedule adherence.
  • Coordinate shipment bookings with factories and freight forwarders within required customer windows.
  • Review and process factory documentation to ensure accuracy and timely delivery.
  • Generate and distribute customer shipping document packets via portals and traffic-team channels.
  • Receive inventory into the ERP system and prepare invoice-supporting documentation.
  • Maintain shipment logs and report key milestones throughout the lifecycle.
  • Escalate documentation issues, delays, and booking exceptions to impacted stakeholders.
  • Support high-volume peak-season operations across 100+ active purchase orders.
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