Business Analyst, Technical Enablement
New
J
JobgetherFintech SaaS
Based in the United StatesFull-TimeMiddle
Salary75,000 - 95,000 USD per year
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Job Details
- Experience
- 3–5 years
- Required Skills
- Project ManagementBusiness AnalysisSalesforceStakeholder managementSaaSCRM
Requirements
- 3–5 years of experience in a Business Analyst, Requirements Analyst, client-facing consulting, or similar role within SaaS, fintech, professional services, or a related technology environment.
- Demonstrated ability to independently lead client meetings, facilitate discovery conversations, understand business challenges, and communicate the value of technical solutions.
- Proven experience translating business requirements into actionable specifications and coordinating effectively with technical delivery teams.
- Experience managing multiple client engagements or projects simultaneously, with strong organizational, prioritization, and time-management skills.
- Familiarity with CRM platforms; experience with Salesforce is preferred.
- Strong communication and presentation skills, with the ability to work effectively with both business and technical stakeholders.
- Excellent problem-solving and analytical capabilities, combined with a practical and customer-focused mindset.
- A collaborative approach and the ability to build positive relationships across teams and organizational levels.
- Curiosity about technology, business processes, and opportunities for continuous improvement.
- Comfort working independently in a fully remote environment while actively contributing to a connected, team-oriented culture.
- An adaptable mindset, openness to feedback, and willingness to learn new tools, processes, and platform capabilities.
Responsibilities
- Serve as the primary point of contact for assigned client accounts, managing communication, timelines, expectations, and deliverables throughout engagements.
- Lead client discovery sessions and meetings to gather, clarify, document, and validate business requirements.
- Translate complex business needs into clear, actionable specifications that technical teams can use to design and deliver solutions.
- Advise clients on standard platform functionality versus custom development, recommending best-practice approaches that maximize business value.
- Partner closely with Technical Consultants, Client Success, leadership, and other cross-functional stakeholders to coordinate delivery and maintain project momentum.
- Manage multiple concurrent client engagements, keeping priorities, dependencies, risks, and next steps visible and well organized.
- Proactively identify potential delivery challenges and collaborate with internal teams to resolve issues before they escalate.
- Build trusted, long-term client relationships through clear communication, thoughtful guidance, and consistent follow-through.
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