Bilingual Patient Care Coordinator
New
W
Winning AssistantsHealthcare
Mexico. Colombia. Nicaragua. El Salvador. Philippines, Monday through Friday, 10:00 AM–2:00 PM CDTPart-TimeMiddle
Salary6 - 8 USD per hour
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Job Details
- Languages
- Bilingual English/Spanish
- Required Skills
- Customer serviceEHR
Requirements
- Bilingual English/Spanish fluency with professional verbal and written skills.
- Proven experience in healthcare or medical office administration.
- Previous experience with Electronic Health Record (EHR) systems, preferably Jane.
- Strong phone-answering and customer service background.
- Experience handling patient intake and scheduling processes.
- Knowledge of insurance eligibility and benefits verification.
- Ability to work Monday through Friday, 10:00 AM–2:00 PM CDT.
- Reliable laptop or desktop computer with high-speed internet (min 25 Mbps).
- Working webcam and noise-canceling headset.
- Ability to submit NBI Clearance or local police background check.
Responsibilities
- Answer incoming phone calls professionally and provide excellent customer service.
- Capture, document, and organize all inbound patient inquiries.
- Assist with new patient intake by collecting and organizing required information.
- Schedule and reschedule appointments for new and existing patients.
- Maintain accurate patient and administrative records within the Jane EHR system.
- Perform insurance eligibility and benefits verification.
- Lead weekly update meetings independently to communicate progress and priorities.
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