Intake Specialist
New
C
Compass Health CenterMental Health
While this role is fully remote (except for the first few weeks of training ideally), we are prioritizing candidates in the location of our patients in Illinois, or Maryland, Washington DC, or Virginia, CTFull-TimeEntry
Salary19 - 23 USD per hour
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Job Details
- Languages
- Spanish
- Required Skills
- Microsoft OfficeCustomer serviceData entry
Requirements
- Bachelor's degree in Psychology or a related field.
- Previous administrative, customer service, or scheduling experience.
- Proficiency in Microsoft Office.
- Ability to handle sensitive patient situations with compassion and confidentiality.
- Strong organizational and detail-oriented skills.
- Ability to work in a fast-paced, collaborative environment.
- Bilingual (Spanish) strongly preferred.
- Medical or insurance office experience is a plus.
- Must be able to attend up to 4 weeks of onsite training in Northbrook, Illinois.
Responsibilities
- Answer incoming patient and parent phone calls and respond to messages professionally.
- Explain Compass programs to potential patients and families.
- Schedule appointments for new and existing patients.
- Complete screenings for potential patients.
- Obtain detailed, confidential patient demographic and insurance information.
- Perform data entry of patient information.
- Execute administrative tasks such as scanning, emailing, faxing, and mailing documents.
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