Partner Success Manager
New
J
JobgetherSoftware, Finance
Based in the United StatesFull-TimeMiddle
SalaryBase salary of $99,000–$128,500 per year
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Job Details
- Experience
- 2 years of project/stakeholder/account management; 5 years of consulting or functional account management experience supporting software implementations
- Required Skills
- Project ManagementSQLVB.NETC#SaaSAccount Management
Requirements
- Bachelor’s degree in Accounting, Business, Finance, Information Systems, Mathematics, Computer Information Systems, or equivalent experience.
- At least 2 years of experience in project management, stakeholder management, or account management.
- At least 5 years of consulting or functional account management experience supporting software implementations.
- Strong understanding of financial accounting processes.
- Excellent project management, organization, and prioritization skills.
- Demonstrated ability to build stakeholder relationships and deliver constructive feedback.
- Ability to work independently and manage multiple workstreams in a remote environment.
- Strong presentation and interpersonal communication skills.
- Experience creating project status updates and process documentation.
Responsibilities
- Act as the primary point of contact for implementation partners to provide technical and functional guidance.
- Lead regular partner status meetings to review project progress, delivery risks, and timelines.
- Build long-term relationships and provide guidance on partner growth and service capabilities.
- Monitor partner-led implementations to ensure quality delivery and identify improvement opportunities.
- Develop partner enablement content including training materials, solution guides, and product updates.
- Collaborate with internal teams like Engineering, Support, and Alliances to resolve partner needs.
- Establish standard operating procedures and governance frameworks to scale partner practices.
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