Sr. Client Coordinator (E-Commerce)
New
J
JobgetherE-Commerce
Fully remote position within the United States.Full-TimeSenior
Salary72,000 - 82,000 USD per year
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Job Details
- Experience
- At least 3 years of progressive project coordination experience
- Required Skills
- Project ManagementProject CoordinationMicrosoft Office SuiteClient relationship managementBudgetingAnalytical thinking
Requirements
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- At least 3 years of progressive project coordination experience, or an equivalent combination of education and relevant experience.
- Strong proficiency with Microsoft Office Suite, Outlook, and internet-based applications.
- Strong project management, planning, prioritization, analytical, budgeting, presentation, and problem-solving skills.
- Ability to manage projects from conception through completion while maintaining focus on deadlines, budgets, deliverables, and reporting.
- Excellent written and verbal communication skills, including the ability to analyze, interpret, and clearly communicate information.
- Strong interpersonal skills and the ability to establish productive relationships with clients, peers, colleagues, and management.
- Ability to work independently and collaboratively within a fast-paced, deadline-oriented environment.
- Demonstrated ability to influence peers and management and navigate complex client needs.
- Highly self-motivated, organized, and detail-oriented, with strong follow-through.
- Solid understanding and application of mathematical concepts.
- Occasional local, national, or international travel may be required.
Responsibilities
- Own complex and/or multiple client relationships while serving as the project owner for e-commerce content initiatives from inception through completion.
- Develop and maintain project work-back schedules, ensuring all preliminary tasks, activities, and deliverables are assigned and completed on time.
- Initiate project kickoff and solution review meetings and coordinate subsequent meetings, milestones, and activities according to project requirements.
- Direct project activities and monitor progress to maintain cost, timing, quality, and operational efficiencies.
- Engage with clients to understand expectations, validate protocols and brand requirements, and ensure adherence throughout the project lifecycle.
- Serve as a primary contact for client questions, status requests, concerns, and information needs, providing timely and professional responses.
- Monitor production-related inquiries, identify potential conflicts, and resolve issues to keep projects on schedule.
- Apply knowledge of the digital shelf process, including activities from creative kickoff through content publication and syndication.
- Interpret client needs and coordinate internal resources to ensure projects meet agreed requirements and expectations.
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