Life Sciences Salesforce Business Systems Analyst

New
I
iRhythm TechnologiesDigital Healthcare
Remote - USFull-TimeSenior
Salary127,000 - 165,000 USD per year
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Job Details

Experience
Minimum of 10 years of Salesforce experience
Required Skills
AgileSalesforceGenerative AICRM

Requirements

  • Minimum of 10 years of Salesforce experience, with demonstrated tenure in Sr. BSA and CRM solution architecture.
  • Experience architecting and delivering multiple large-scale, complex Salesforce programs in Life Sciences or an adjacent regulated industry.
  • Expertise in Salesforce Life Sciences Cloud (LSC), Health Cloud, or equivalent pharma/biotech CRM platforms.
  • Experience leading delivery using Agile, hybrid, or scaled Agile frameworks at program scale.
  • Experience leveraging AI/ML capabilities (e.g., Salesforce Einstein, Agentforce, generative AI tools) within Life Sciences commercial solutions.
  • Deep integration architecture experience including Boomi or Workato, event-driven architectures, or enterprise API strategy.
  • Proven understanding of global data residency, data sovereignty, and privacy laws within the healthcare domain.
  • Ability to operate as a functional and technical hybrid, resolving ambiguity and accelerating alignment across programs.

Responsibilities

  • Own the overall solution architecture vision for large-scale, multi-workstream Salesforce Life Sciences programs.
  • Serve as the senior liaison between business leadership and technical delivery teams to translate strategic intent into architectural direction.
  • Lead requirements gathering sessions with cross-functional teams to understand business processes and key performance indicators.
  • Prepare functional solution documentation, including business requirements, functional specifications, and technical designs.
  • Partner with Salesforce product teams and third-party vendors to shape solution approaches and leverage new platform capabilities.
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127,000 - 165,000 USD per year
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