US Field Service Engineer – Laboratory Automation
New
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LabmanLaboratory Automation
Remote – North Eastern US (primarily Pennsylvania, New Jersey, Connecticut or Massachusetts)Full-TimeMiddle
Salary90,000 USD per year
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Job Details
- Required Skills
- Microsoft OfficeTroubleshooting
Requirements
- Strong hands-on mechanical, electrical, electromechanical or mechatronics aptitude
- Excellent analytical and problem-solving skills
- Experience assembling, repairing, maintaining or troubleshooting technical equipment
- Ability to interpret engineering drawings, schematics and technical documentation
- Confidence using hand tools, diagnostic equipment and measurement instruments
- Strong communication and customer service skills
- Ability to work independently, prioritise tasks and take initiative
- Good IT skills, including Microsoft Office
- Willingness to travel extensively throughout the US
- Valid US driver’s licence
- PhD, Master’s or Bachelor’s degree in Physics, Chemistry, Materials Science, Chemical Engineering, Mechanical Engineering, Electrical Engineering, Mechatronics or a related discipline
Responsibilities
- Install, commission, maintain and repair Labman automation systems
- Carry out preventive maintenance, repairs and system upgrades
- Provide remote and onsite technical support
- Diagnose mechanical, electrical, pneumatic and electromechanical faults
- Support FAT, SAT and system validation activities
- Deliver customer training following installation and service visits
- Investigate technical issues and implement corrective actions
- Work with Labman UK engineering teams to resolve complex problems
- Maintain accurate service records and provide field feedback to improve system reliability
- Build strong, professional relationships with customers
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