Senior Field Service Technician
New
J
JobgetherEnergy and Power
Based in United StatesFull-TimeSenior
Salary68,600 - 109,760 USD per year
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Job Details
- Experience
- 4+ years with Bachelor's, 6+ years with Associate's, or 8+ years with High School/GED
- Required Skills
- Project ManagementMicrosoft ExcelMicrosoft OfficeTroubleshooting
Requirements
- Bachelor’s degree in Electrical Engineering/Technology with 4+ years of experience, Associate degree with 6+ years, or High School Diploma/GED with 8+ years of relevant experience.
- Hands-on experience with critical power equipment, electrical systems, and field service.
- Advanced written and verbal communication skills.
- Demonstrated ability to work independently in customer-facing field environments.
- Advanced proficiency with Microsoft Office applications.
- Moderate project management capabilities using tools such as MS Project or Excel.
- Ability to develop technical test plans and produce accurate reports.
- Strong organizational and time-management skills.
- Customer-focused mindset with strong relationship-building and problem-solving abilities.
- Must be located in Illinois and able to travel to customer sites as required.
Responsibilities
- Perform on-site technical troubleshooting, diagnostics, maintenance, repairs, installations, commissioning, upgrades, and retrofits.
- Work directly with customers to identify operational challenges and recommend equipment performance improvements.
- Execute all service activities according to established work instructions, quality standards, and safety procedures.
- Coach and support Associate and Field Service Technicians through technical guidance and hands-on training.
- Supervise complex site activities and act as a technical trainer for colleagues and customers.
- Prepare technical test plans, service documentation, and detailed reports outlining test results.
- Identify sales and product improvement opportunities and communicate them to management.
- Manage administrative responsibilities and material lists with a focus on urgency and ownership.
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