Principal Business Value Consultant
J
JobgetherSaaS Technology
Based in United StatesFull-TimePrincipal
Salary$200,000–$235,000 USD, including base pay and commissions.
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Job Details
- Experience
- 5+ years
- Required Skills
- ScriptingCustomer Success
Requirements
- 5+ years of experience in Value Realization, Value Engineering, Customer Success Management, Business Value Consulting, or a related discipline within high-growth technology or SaaS environments.
- Bachelor's degree required; an MBA or advanced technical or business degree is preferred.
- Demonstrated success using post-sale outcome delivery and value realization to drive customer adoption, cross-sell, upsell, or expansion opportunities.
- Strong command of business case and financial modeling frameworks, including ROI, NPV, IRR, Payback, and Total Cost of Ownership (TCO).
- Hands-on experience with basic coding, scripting, and automation, with the ability to build repeatable tools that improve the efficiency of value analysis and reporting.
- Familiarity with AI agents and rapid web application development, such as Streamlit, is a strong advantage.
- Exceptional communication and storytelling skills, with the ability to translate complex technology and product capabilities into clear business cases for C-suite and executive audiences.
- Strong analytical, strategic, and problem-solving capabilities, combined with a customer-first mindset and the ability to collaborate effectively across Sales, Customer Success, Engineering, Product, and Marketing.
Responsibilities
- Partner with post-sale and account teams to validate customer outcomes, quantify realized value, and identify opportunities to increase adoption, retention, cross-sell, and expansion.
- Develop forward- and backward-looking business cases and scenario models that demonstrate financial ROI and strategic value for new opportunities and account expansions.
- Lead the end-to-end value management lifecycle, from pre-sale business case development through post-sale value realization and ongoing measurement.
- Translate complex product capabilities, technical benefits, and usage data into concise financial narratives focused on cost savings, revenue growth, productivity, and risk reduction.
- Build repeatable automations, scripts, dashboards, and interactive tools that streamline ROI modeling, value tracking, and executive reporting.
- Apply modern technologies, including AI agents and rapid application development, to improve the scalability and efficiency of value consulting programs.
- Partner with Product, Marketing, and Customer Success teams to quantify the value of new capabilities, strengthen value messaging, and enable internal teams with value creation best practices.
- Establish methodologies and reporting frameworks that demonstrate the relationship between value consulting, customer adoption, retention, and expansion pipeline.
- Present insights and recommendations to senior and executive stakeholders, building confidence in the financial and strategic impact of technology investments.
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