Senior Sales Operations Analyst
New
D
DockerSaaS Developer Tooling
Canada; Secondary Locations: United StatesFull-TimeSenior
SalaryCanada: CA$128,100 – CA$178,100 + equity; United States: $92,400 – $132,000 + equity
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Job Details
- Experience
- 2+ years
- Required Skills
- SalesforceSaaSGoogle Workspace
Requirements
- 2+ years of experience in Sales Operations.
- Proven experience in a high-growth software/SaaS company.
- Solid understanding of Salesforce accounts, contact, and lead objects.
- Great communication and interpersonal skills.
- Technically savvy with Google Suite.
- Energy, enthusiasm, and a start-up builder mindset.
- Experience with Gong, LinkedIn Sales Navigator, or ZoomInfo is preferred.
- Familiarity with AI tools and building AI-assisted workflows is a benefit.
Responsibilities
- Manage the field ticketing system as first-line support.
- Handle end-of-month and end-of-quarter FP&A updates.
- Execute onboarding and offboarding processes for field and GTM teams.
- Own the internal documentation refresh cycle.
- Review and optimize Salesforce page layouts, fields, validations, and workflows.
- Manage users and access within the technology stack.
- Scope, test, and roll out new system processes.
- Participate in fiscal year planning activities.
- Review new account, lead, and contact additions to ensure data accuracy and standardization.
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