Program Manager Consumer Engagement
New
J
JobgetherMarketing Operations
Based in United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- At least 5 years of experience in a relevant marketing discipline; at least 4 years of experience managing multi-site or multi-market operations.
- Required Skills
- Data AnalysisSAPMicrosoft Office SuiteComplianceAccount Management
Requirements
- Bachelor’s degree in Marketing, Business, or a related field preferred.
- At least 5 years of experience in brand marketing, convenience retail, consumer activation, or field marketing.
- At least 4 years of experience managing multi-site or multi-market operations.
- Strong knowledge of state, local, and national regulations regarding tobacco and age-restricted consumer programs.
- Experience with inventory management, warehousing, and distribution logistics across multiple states.
- Demonstrated ability to improve operational efficiency and collaborate across internal and external teams.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, OneDrive, Outlook, SharePoint).
- Experience with operational technologies such as inventory platforms, ID scanners, and payment devices.
- Ability to travel regularly to support market operations and field teams.
- Agency experience in back-office operations, client service, or account management preferred.
Responsibilities
- Coordinate and execute brand activation programs across retail, events, and emerging channels.
- Manage program timelines, milestones, and critical paths to ensure on-time delivery.
- Oversee City and Area Managers, ensuring accountability and performance across assigned markets.
- Partner with cross-functional teams for effective program launches and resource allocation.
- Manage end-to-end inventory operations including SAP-based tracking, reconciliation, and replenishment.
- Ensure contract compliance through audit frameworks and consistent monitoring.
- Analyze performance data to provide actionable insights for internal and client stakeholders.
- Maintain strong client relationships through strategic discussions and transparent communication.
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