Senior Customer Success Manager

New
Q
QuoraAdvertising Technology
This position can be performed remotely from anywhere in the United States., Mon-Fri: 9am-3pm Pacific Time (coordination hours)Full-TimeSenior
SalaryBase salary range is $74,161 - $143,260 USD + equity + benefits. The on-target earnings (OTE) range is $105,945 - $204,657 USD + equity + benefits.
Apply NowOpens the employer's application page

Job Details

Experience
5 years of experience managing advertising campaigns
Required Skills
SalesforceAccount ManagementData analytics

Requirements

  • 5 years of experience managing advertising campaigns from either client or publisher side
  • Hands on experience managing, optimizing and planning performance campaigns
  • Demonstrated experience managing enterprise-level clients with hands-on execution capability
  • Direct experience operating in the North American market
  • Availability for meetings during coordination hours (Mon-Fri: 9am-3pm Pacific Time)
  • Exemplary verbal, written, and listening communication skills with C-level stakeholders
  • Ability to translate analytics into insights and recommendations
  • Comfortable working with beta products and troubleshooting technical account issues
  • Action bias, ability to be a self-starter and work collaboratively
  • Preferred: Previous experience with sales tools such as Salesforce and Apollo.io
  • Preferred: Experience with paid ad campaigns on Meta, LinkedIn, Reddit, Google and/or Pinterest

Responsibilities

  • Autonomously manage a portfolio of advertising clients
  • Provide strategic guidance and action upon opportunities within accounts with a goal of scaling revenue
  • Troubleshoot and answer questions related to campaign delivery and optimization
  • Conduct quarterly business reviews, campaign wrap up presentations and regular check-in calls with advertisers
  • Share learnings and best practices internally and externally
  • Forecast and track key account data for internal projections
View Full Description & ApplyYou'll be redirected to the employer's site
Base salary range is $74,161 - $143,260 USD + equity + benefits. The on-target earnings (OTE) range is $105,945 - $204,657 USD + equity + benefits.
Apply Now