Non-Attorney Salesperson
New
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Miami Family Law GroupLegal Services
Coconut Grove, Florida, United StatesFull-TimeMiddle
Salary$45,000.00 - $90,000.00 per year - The total compensation range, including bonus opportunities, will be based on the candidate’s years of experience.
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Job Details
- Experience
- Two or more years
- Required Skills
- NegotiationWritingCRM
Requirements
- Two or more years of experience in sales, client service, legal intake, or a role involving high-stress communication.
- Proven ability to maintain composure on the phone with individuals who are grieving, angry, or frightened.
- Excellent writing skills with attention to detail for clear documentation.
- Comfort using a CRM system.
- Demonstrated ability to be measured on consultations booked and retained.
- Knowledge of various legal practice areas.
- Understanding of negotiation techniques and client engagement strategies.
- Legal administrative experience is a plus.
Responsibilities
- Handle inbound calls, web inquiries, and referrals across family law, probate, estate, and trust matters.
- Ask probing questions to identify issues and document them for attorneys.
- Qualify matters against intake criteria and route them to the appropriate attorney.
- Schedule consultations and confirm attendance.
- Follow up with prospective clients who have not yet decided.
- Track all interactions in the case management system.
- Build intake scripts, referral materials, and follow-up sequences.
- Route substantive legal questions to attorneys.
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