Sales Team Leader – Appliance Repair
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A Hiring GroupAppliance Repair
Moldova, Republic of, Los Angeles Timezone (PST)Full-TimeLead
Salary$1,000 – $2,500 / month, plus commission
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Job Details
- Languages
- Russian and English
- Required Skills
- NegotiationAccount ManagementCRM
Requirements
- Availability to work in Los Angeles Timezone (PST).
- Proven experience in sales, customer follow-up, or account management.
- Excellent verbal and written communication skills in both Russian and English.
- Strong negotiation and persuasion abilities.
- Highly organized, self-motivated, and capable of managing multiple follow-ups simultaneously.
- Proficiency with CRM tools, spreadsheets, and communication software.
- Goal-driven mindset with a passion for closing deals and driving revenue.
Responsibilities
- Engage with customers who did not proceed with repair services after a technician visit.
- Maintain consistent contact via calls, SMS, and email until a clear decision is reached.
- Coordinate with technicians to understand repair details and determine potential discounts or special offers.
- Present competitive offers and incentives to maximize conversion rates.
- Accurately track and update customer status in the CRM system.
- Work with management to identify customer objections and recommend improvements.
- Consistently meet and exceed weekly and monthly conversion goals.
- Deliver empathetic, professional communication to build trust and loyalty.
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