Sr. Associate, CX Market Research
New
J
JobgetherMarket Research
USFull-TimeSenior
Salary70,000 - 75,000 USD per year
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Job Details
- Experience
- 1–3 years
- Required Skills
- Project ManagementData AnalysisMicrosoft ExcelPowerPointMarket Research
Requirements
- Bachelor’s degree from a four-year college or university.
- 1–3 years of relevant experience in market research, Customer Experience, analytics, research operations, or a related field.
- Fundamental understanding of market research principles, including questionnaire design, analysis planning, data interpretation, and reporting.
- Experience conducting qualitative and quantitative analysis.
- Strong proficiency in Microsoft Office, particularly Excel, PowerPoint, Word, and Outlook.
- Excellent written, verbal, and interpersonal communication skills.
- Strong analytical reasoning, problem-solving, and decision-making capabilities.
- Exceptional attention to detail and commitment to data and deliverable accuracy.
- Proven ability to organize and prioritize multiple projects while consistently meeting deadlines.
Responsibilities
- Support the implementation and ongoing management of Customer Experience research programs.
- Assist with questionnaire design, sample programming, data processing specifications, analysis planning, and reporting platforms.
- Collect, validate, and analyze research data while ensuring data integrity and accuracy.
- Develop client reports, presentations, and customized analyses that translate research findings into clear and useful insights.
- Respond to client requests and questions in a timely, professional manner.
- Support the planning, preparation, and execution of recurring client meetings and presentations.
- Coordinate multiple project activities simultaneously, managing priorities and deadlines.
- Review and quality-check client deliverables to ensure accuracy and consistency.
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