Inside Sales & Appointment Booking Representative – STEM Education
N
Nearshore Business SolutionsSTEM Education
United StatesFull-TimeMiddle
SalaryBase Salary + Uncapped, Performance-Based Commission
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Job Details
- Languages
- Excellent English (Written & Verbal)
- Required Skills
- NegotiationLead Generation
Requirements
- Proven experience in phone-based sales, telesales, appointment setting, or customer-facing sales.
- Track record of meeting or exceeding sales targets.
- Excellent verbal communication skills with a professional and persuasive phone presence.
- Strong objection-handling and negotiation skills with the ability to ask for the sale.
- Highly organized with strong follow-up discipline and attention to detail.
- Proficiency with CRM software, phone systems, and general computer tools.
- Self-motivated and reliable in a remote environment.
- Access to a quiet workspace and dependable high-speed internet.
- Goal-oriented mindset with an interest in performance-based sales.
Responsibilities
- Respond quickly to inbound leads generated through social media and conduct high-volume outbound calls.
- Consult with parents to understand student needs and recommend appropriate STEM education programs.
- Present program benefits and enrollment options while handling objections and closing sales.
- Book, confirm, and follow up on free trial classes to convert leads into enrollments.
- Conduct consistent follow-up via phone, text, and email to nurture leads.
- Maintain accurate CRM documentation for all calls, outcomes, and pipeline activity.
- Meet or exceed KPIs related to speed-to-lead, contact rates, call volume, and revenue generation.
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