Associate Director, NPAF Strategy & Program Data Insights

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NovartisPharmaceutical Healthcare
This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity).Full-TimeMiddle
SalaryUSD 160300 - 297700 / year
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Job Details

Experience
3+ years related experience
Required Skills
Budget managementHIPAAData analytics

Requirements

  • Bachelor’s Degree required; advanced degree (e.g., MHA, MBA) or clinical degree (e.g., PharmD, RPh, PA, etc.) preferred.
  • 3+ years related experience in comprehensive knowledge of patient support offerings including benefits verification, patient assistance programs, and specialty pharmacy interactions.
  • Demonstrated acumen with data analytics and comfort navigating/managing large data sets and drawing out key insights.
  • Ability to connect and coordinate activities across functional groups with strong influencing capability.
  • Strong written and oral presentation skills, including comfort delivering presentations.
  • Ability to multitask in a demanding workplace while managing pressure, deadlines and conflicting priorities.
  • Strong analytical acumen and ability to apply data driven insights for operational improvements.
  • Knowledge of HIPAA regulations, patient privacy, and other relevant regulations.

Responsibilities

  • Monitor the operations dashboard, operational metrics, KPIs and other useful statistics to monitor program performance.
  • Collaborate with the team to identify trends and oversee the improvement of operational metrics.
  • Work with the vendor data team to develop and refine dashboards, perform ad-hoc analysis and manage data quality standards.
  • Act as point of contact to work with vendor on ad hoc data requests required by the NPAF team.
  • Support monthly, year-to-date and full-year product inventory forecasting and variance analysis.
  • Assist the Director in preparation of reports to manage NPAF operating budget and actuals.
  • Create and manage POs, perform monthly accruals and invoice reconciliations in collaboration with Vendor Management.
  • Lead internal data vendor dashboard(s) NPAF team review sessions to identify trends and anomalies.
  • Support operational effectiveness by creating root-cause analysis and summarizing recommendations for NPAF leadership.
  • Ensure strict compliance and maintain high-quality standards while reporting adverse events.
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USD 160300 - 297700 / year
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