Associate Director, Client Partnership - Creative + Media (B2B)

New
D
DEPT®Digital Marketing
US - Remote, Pacific or Mountain time zones preferredFull-TimeManager
Salary105,000 - 135,000 USD per year
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Job Details

Experience
5–7+ years
Required Skills
Cross-functional Team LeadershipBudget managementAccount Management

Requirements

  • 5–7+ years of experience in client partnership, account management, or media roles within an agency environment.
  • Demonstrated experience operating at a Senior Manager or equivalent level.
  • Deep experience in B2B and Enterprise environments.
  • Proficiency in media planning, campaign execution, budget management, forecasting, pacing, and performance analysis.
  • Demonstrated ability to lead cross-functional teams across media, strategy, analytics, data, and creative disciplines.
  • Strong client relationship management skills with experience communicating to senior stakeholders.
  • Proven ability to translate complex media performance into actionable client narratives.
  • Strong organizational and prioritization skills for managing multiple complex workstreams.
  • Excellent problem-solving skills and judgment in ambiguous environments.
  • Experience mentoring or developing junior team members.

Responsibilities

  • Partner with senior clients and internal teams to develop annual media strategies aligned with broader business objectives.
  • Lead recurring meetings with client-side leadership regarding business performance, industry trends, and growth opportunities.
  • Drive client satisfaction, retention, and organic growth by proactively identifying needs, risks, and opportunities.
  • Lead cross-functional collaboration across Media, Strategy, Analytics, Data Science, and Creative teams to ensure integrated strategy execution.
  • Review cross-channel reporting and deliverables to ensure a cohesive story, high quality, and business alignment.
  • Mentor junior team members and provide strategic leadership across account workstreams.
  • Maintain operational rigor across budgets, pacing, testing, and deliverables.
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105,000 - 135,000 USD per year
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