Senior Business Solutions Team Lead
New
J
JobgetherRevenue Operations
Canada supported for eligible employees who permanently reside in the countryFull-TimeLead
SalaryCompetitive base salary.
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Job Details
- Experience
- 5+ years
- Required Skills
- CRM
Requirements
- 5+ years of experience in Revenue Operations, Marketing Operations, CRM consulting, or related discipline.
- 1–2+ years of direct people management or formal team leadership experience.
- Active Salesforce Administrator Certification.
- Strong hands-on experience administering and implementing Salesforce Sales Cloud.
- Deep experience with Salesforce Account Engagement (Pardot), including either a relevant certification or 2–3 years of implementation experience.
- Strong hands-on experience with HubSpot Marketing Hub, including automation, lifecycle management, data architecture, and reporting.
- Experience leading complex CRM and marketing automation implementations, audits, or migrations.
- Demonstrated ability to lead senior-level client conversations and translate technical challenges into business recommendations.
- Strong understanding of lead lifecycle management, lead routing, attribution, and data governance.
Responsibilities
- Lead, manage, and mentor a team of Revenue Operations Solution Engineers, including workload planning, prioritization, coaching, and performance support.
- Serve as a senior escalation point for complex technical, strategic, and client-related challenges.
- Own or oversee strategic client relationships, ensuring clear communication, high-quality delivery, strong stakeholder management, and client satisfaction.
- Lead and support Salesforce, HubSpot, and marketing automation audits, implementations, integrations, migrations, and optimization initiatives.
- Design and advise on lifecycle architecture, lead management, routing, automation, CRM and marketing automation integrations, attribution, reporting, and data governance.
- Translate complex technical findings and platform challenges into actionable recommendations for both executive and non-technical stakeholders.
- Develop repeatable processes, documentation, playbooks, technical standards, and delivery frameworks.
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