Principal Client Solutions Architect
New
I
IntrohiveB2B Relationship Intelligence
Remote - Open to candidates in Canada and the U.S., Eastern or Central time zones preferredFull-TimePrincipal
Salary not disclosed
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Job Details
- Experience
- 10+ years of experience, with at least 5 years focused on enterprise-scale B2B SaaS architecture or strategic pre-sales.
- Required Skills
- Artificial IntelligenceRESTful APIsCRM
Requirements
- 10+ years of professional experience.
- At least 5 years focused on enterprise-scale B2B SaaS architecture or strategic pre-sales.
- Deep expertise in enterprise CRM platforms, APIs, system integrations, data architecture, and solution design.
- Executive presence with experience leading strategic technical discussions and workshops.
- Experience translating business objectives into scalable technical solutions.
- Strong understanding of enterprise security, privacy, and compliance frameworks.
- Experience designing or supporting AI-enabled solutions, including LLMs, NLP, predictive analytics, or intelligent automation.
- Proven ability to collaborate across Sales, Product, Engineering, Customer Success, and Professional Services.
- Excellent communication, consulting, and stakeholder management skills.
- Experience with Salesforce, Microsoft Dynamics, or similar CRM platforms (preferred).
- Experience with Relationship Intelligence, Revenue Intelligence, or analytics technologies (preferred).
- Experience supporting customers in Professional Services, Legal, or Financial Services industries (preferred).
Responsibilities
- Lead technical and business discovery sessions with enterprise customers and prospects.
- Design scalable, client-centered solutions that align business objectives with Introhive's platform capabilities.
- Translate complex business and technical requirements into clear solution designs and implementation guidance.
- Facilitate executive workshops that build trust, reduce risk, and accelerate decision-making.
- Lead discussions on CRM architecture, APIs, enterprise integrations, AI, data privacy, security, and compliance.
- Partner with Professional Services to ensure a seamless transition from pre-sales through implementation.
- Connect technical capabilities to measurable business outcomes by identifying high-value use cases and ROI opportunities.
- Support strategic sales opportunities, renewals, and expansion initiatives through technical leadership and solution consulting.
- Mentor Solutions Consultants by sharing best practices, developing reusable frameworks, and elevating consulting standards.
- Partner with Product and Marketing to communicate customer feedback, integration opportunities, and market trends.
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