Strategic Account Manager
New
I
Innodata, Inc.Data Engineering, AI
Remote - CaliforniaFull-TimeMiddle
Salary183,102 USD per year
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Job Details
- Experience
- 2 years of progressive, post-baccalaureate experience
- Required Skills
- Project ManagementData engineeringAccount ManagementClient relationship management
Requirements
- Master’s degree in Business Administration, Marketing or a closely related field.
- 2 years of progressive, post-baccalaureate experience in any related occupation.
- 2 years of experience in managing senior level client engagements end-to-end from strategy design through execution.
- 2 years of experience in crafting strategies for operational or technology-driven initiatives.
- Experience using quantitative and qualitative research methods.
- Ability to align strategic priorities with operational delivery.
Responsibilities
- Coordinate with internal teams, such as data engineers, analysts, and project managers, to ensure timely and successful delivery of client projects.
- Monitor project progress, identify potential risks or issues, and proactively address them to ensure client satisfaction.
- Manage project scope, timelines, and budgets, and communicates any changes or updates to clients promptly.
- Serve as the primary point of contact for assigned accounts, managing client relationships, and ensuring high levels of client satisfaction.
- Conduct regular client meetings, presentations, and status updates to ensure effective communication and project progress.
- Architect cross-functional delivery plans with technical and operations teams, managing risk and iteration at scale.
- Present insights and program expansion strategies to product, safety, and procurement leads to client.
- Shape roadmap of emerging services based on client need and delivery capability.
- Develop and implement account plans to ensure client retention and long-term partnerships.
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