Organizational Change Management (OCM) Senior Consultant
New
J
JobgetherHealthcare Technology
Based in United StatesFull-TimeSenior
Salary115,000 - 135,000 USD per year
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Job Details
- Languages
- English
- Experience
- At least 5 years of experience implementing organizational change management practices; at least 3 years of experience serving in an OCM Lead or SME capacity
- Required Skills
- Project ManagementMicrosoft OfficeStakeholder management
Requirements
- Bachelor’s degree in a relevant field; an additional four years of related professional experience may substitute for the degree requirement.
- At least 5 years of experience implementing organizational change management practices for system implementation projects using an established change management framework.
- At least 3 years of experience serving in an OCM Lead or SME capacity supporting a State Medicaid Agency or a large healthcare provider organization of comparable complexity and scale.
- Experience with State HHS IT, Medicaid technology programs, Medicaid Management Information Systems (MMIS), or related healthcare technology implementations is strongly preferred.
- Demonstrated project management experience, including coordinating deliverables, schedules, stakeholders, risks, and resources.
- Strong understanding of organizational change principles and the ability to translate them into practical strategies for complex technology transformations.
- Prosci® certification is strongly preferred.
- Excellent facilitation and presentation skills, with the ability to communicate complex concepts clearly to technical and non-technical stakeholders.
- Strong interpersonal and stakeholder management skills, with the ability to establish productive relationships across diverse teams and organizational levels.
- Strong written and verbal English communication skills.
- Proficiency with Microsoft applications and common business productivity tools.
- Willingness to travel approximately 25% to client sites as project needs require.
Responsibilities
- Provide organizational change management services to State Medicaid Agency (SMA) clients as they transform their organizations in alignment with Medicaid Enterprise System strategies.
- Support project leadership in managing OCM activities, deliverables, timelines, resources, and project priorities.
- Develop OCM plans, surveys, assessments, communications, and other project artifacts that support successful organizational adoption.
- Build and maintain strong relationships with client stakeholders, project teams, vendors, and other key partners.
- Monitor and report on project status, progress, budgets, schedules, quality, risks, and resource requirements.
- Facilitate internal project meetings as well as meetings involving clients, vendors, and broader project teams to achieve project objectives.
- Assist with the development, review, presentation, and implementation of project deliverables.
- Identify, document, track, and escalate project actions, issues, risks, and decisions to appropriate leadership and stakeholders.
- Provide clear, consistent, and timely communication to clients, team members, vendors, and other project stakeholders.
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