Principal Agent Experience Designer

New
J
JobgetherEnterprise Software
Fully remote position within the United States.Full-TimePrincipal
Salary not disclosed
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Job Details

Languages
Fluent English
Experience
7+ years
Required Skills
FigmaReact

Requirements

  • 7+ years of experience in UX, Product Design, or a related design discipline, with demonstrated progression toward principal-level systems and strategic design work.
  • Proven experience designing complex B2B SaaS, enterprise software, platform, or similarly sophisticated products.
  • Strong foundation in systems thinking, information architecture, semantic design, and conceptual modeling.
  • Experience developing operating models, conceptual frameworks, and system-level design solutions.
  • Full understanding of the product design lifecycle, including research, ideation, prototyping, testing, iteration, and delivery within Agile environments.
  • Advanced proficiency with modern design and AI-assisted development tools, including Figma, Figma Make, Cursor, Claude Code, and Codex.
  • Deep knowledge of agentic logic and orchestration, including LLM interaction patterns such as ReAct and Chain-of-Thought, state machines, tool-use contracts, and autonomous workflows.
  • Experience designing for non-deterministic systems, including failure states, AI hallucination, and exception management.
  • Strong expertise in semantic modeling, machine-legible information architecture, vector embeddings, RAG, and typed schemas.
  • Fluent English communication skills.

Responsibilities

  • Define and design the machine-operable interface layer that enables AI agents to interact reliably with internal tools, external systems, APIs, and other agents.
  • Invent and establish new AX design artifacts, specifications, governance frameworks, operation contracts, behavioral policies, trust specifications, and evaluation criteria.
  • Own the end-to-end AX design lifecycle across modeling, contracting, constraining, observing, validating, running, learning, and versioning.
  • Establish operability gates for agent workflows, including determinism, safety, observability, recoverability, auditability, and cost awareness.
  • Develop evaluation frameworks such as golden tasks, regression suites, and adversarial scenarios to validate agent capabilities and control version changes.
  • Design experiences across interactive, supervised, and fully autonomous operating modes, determining appropriate levels of human oversight according to risk and operational context.
  • Establish AX design standards, reusable patterns, best practices, and governance approaches across the broader product development organization.
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