Customer Success Manager (Paid Media and SEO)
New
N
nameSaaS Marketing
Remote anywhere in LATAMFull-TimeMiddle
Salary2,500 - 3,000 USD per month
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Job Details
- Experience
- 4+ years
- Required Skills
- SEODigital MarketingCustomer SuccessAccount ManagementCRM
Requirements
- 4+ years of experience in Customer Success, Account Management, Digital Marketing, or Growth-focused roles within a marketing agency or SaaS environment.
- Strong working knowledge of Google Ads, Meta Ads, and PPC campaign performance metrics.
- Deep understanding of SEO strategy and organic performance reporting.
- Proven experience managing multiple client accounts in a fast-paced environment.
- Ability to independently lead conversations around campaign performance, optimization opportunities, and marketing strategy.
- Strong analytical and reporting skills with the ability to translate marketing data into business recommendations.
- Excellent communication and presentation skills with direct client-facing experience.
- Experience with Go High Level (GHL), ClickUp, CRM systems, and marketing reporting tools.
- Highly organized with strong project and stakeholder management skills.
Responsibilities
- Own and manage a portfolio of client accounts with a focus on retention, growth, and long-term partnership.
- Serve as the primary strategic point of contact for clients, confidently discussing Paid Media and SEO performance, recommendations, and business impact.
- Lead monthly and quarterly business reviews, translating campaign data into actionable insights and growth strategies.
- Partner closely with internal Paid Ads and SEO teams to align strategies with client goals and KPIs.
- Analyze campaign performance, ROAS, lead quality, conversion metrics, and traffic trends to provide strategic recommendations.
- Identify upsell and cross-sell opportunities across existing accounts.
- Manage workflows, reporting timelines, and campaign deliverables across multiple accounts using CRM and project management systems.
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