Senior Digital Product Specialist – Customer Experience and Data Analysis
New
I
ITDSLife Sciences
Warsaw-based opportunity with a fully remote work mode. Only candidates with an existing legal right to work in the European Union will be considered.Full-TimeSenior
Salary3290 - 3838 CHF per month b2b currencySource=conversion; 3517 - 4103 EUR per month b2b currencySource=conversion; 3004 - 3505 GBP per month b2b currencySource=conversion; 4057 - 4733 USD per month b2b currencySource=conversion; 15120 - 17640 PLN per month b2b currencySource=original
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Job Details
- Languages
- English (B2/Fluent)
- Experience
- At least 3 years
- Required Skills
- Data AnalysisProduct ManagementSalesforceData visualizationChange ManagementEnglish communication
Requirements
- At least 3 years of experience in digital product management, data analysis, or related fields.
- Strong background in interpreting complex datasets related to product usage and user engagement.
- Proficiency with data visualization tools and methodologies for deriving strategic insights.
- Solid understanding of product development lifecycle, customer experience management, and change management processes.
- Experience with digital product implementation and software development lifecycle concepts.
- University degree (Bachelor or Master) in Computer Science, Computer Engineering or related technical discipline.
- Knowledge of Salesforce is an advantage.
- Fluent English (excellent written and verbal communication skills).
Responsibilities
- Drive user adoption through targeted communications, training, documentation, and launch plans.
- Analyze product usage data and user interactions to identify trends and derive actionable insights.
- Lead change management initiatives and collaborate with engineering teams to deliver customer-centric solutions.
- Act as subject matter expert for user queries and coordinate with engineering for issue resolutions.
- Develop comprehensive product documentation for training, onboarding, and troubleshooting.
- Coordinate end-user testing scenarios in partnership with stakeholders.
- Monitor digital product trends to recommend enhancements.
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