Quality Improvement Specialist
New
E
Evergreen NephrologyHealthcare, Nephrology
Location: RemoteFull-TimeMiddle
Salary$20-$24/hr
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Job Details
- Experience
- 1-2 years
- Required Skills
- Microsoft OfficeHIPAA
Requirements
- 1-2 years of experience in quality improvement, population health, provider engagement, or care coordination.
- Patient-facing outreach experience.
- Strong understanding of quality workflows, gap closure processes, and documentation requirements.
- EMR proficiency and familiarity with healthcare technology tools.
- Intermediate skills with MS Office Suite (Outlook, Teams).
- Strong communication and relationship-building skills.
- Home internet with minimum 25 Mbps download / 10 Mbps upload speed.
- Dedicated workspace to maintain PHI/HIPAA compliance.
- Hands-on experience with HEDIS and Medicare Stars measures preferred.
- Experience in nephrology, CKD/ESRD, or chronic disease management preferred.
- Medical Assistant or LPN license preferred.
- Bachelor’s degree in health-related field preferred.
Responsibilities
- Serve as a partner to nephrology and primary care practices regarding HEDIS/Stars documentation and value-based care priorities.
- Share and interpret quality reports, care gap lists, and dashboards to drive performance improvement.
- Educate practices on documentation accuracy, coding, and quality workflows.
- Conduct proactive patient outreach via phone and electronic channels to support care gap closure.
- Address patient-level barriers such as transportation or scheduling.
- Collaborate with internal clinical, coding, and pharmacy teams to support providers and patients.
- Maintain accurate documentation in EMRs and quality systems.
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