Director of Ecommerce & Subscription

New

Hi-Altitude BrandsHealth & Wellness

Remote (PST/MST Based), PST/MSTFull-TimeDirector

Salary$125,000-165,000 per year, plus bonus eligibility

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Job Details

Experience: 10+ years

Requirements

10+ years of experience in ecommerce, subscription/retention, CRO, or growth marketing, within DTC subscription-based consumer brands.
Hands-on experience with Shopify Plus and ReCharge.
Experience with testing tools such as Convert, Optimizely, or VWO.
Track record of designing, running, and interpreting statistically sound CRO and upsell tests.
Working knowledge of dunning management tactics for involuntary churn reduction.
Strong point of view on pricing strategy and margin optimization, backed by test-driven reasoning.
Familiarity with the broader ecommerce/subscription tooling landscape and build-vs-buy vendor decision-making.
Comfort owning ambiguous, cross-functional work in a fast-moving, autonomous and fully remote environment.

Responsibilities

Design and prioritize an unbiased testing program across front-end, product, and landing pages to improve conversion rate and AOV.
Manage subscription retention, dunning management, and lifecycle communications to reduce churn and increase subscriber lifetime value.
Develop and execute pricing strategy tests to optimize margin and conversion.
Direct the AfterSell relationship and manage the upsell/cross-sell testing roadmap.
Partner with acquisition, creative, and operations teams to lower CAC and raise new customer ROAS.
Conduct site QA to identify and resolve performance issues and improvement opportunities.

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$125,000-165,000 per year, plus bonus eligibility

Apply Now